Product and Services
CIE Institute offers a transformational approach to customer service training, along with certification and software products. All of these tools link university curriculum and innovation, directly to the objectives and needs of the business.
Our services, programs, and software solutions include:
- Customer Service Training
- Delivery and Licensing of Certification Programs
- Instructor Training
- E-learning, Distance Learning, and other blended learning products and services
- Scalable Learning Management Systems for organizations and educational institutions
- Curriculum
- Certification Testing, and Licensure franchising for Certification Centers
- Supply Chain Management Consulting and Solutions
- Strategic Planning and Consulting
- Quality Assessment
- Innovating software solutions for education, aerospace industry, supply chain management, e-learning, financial planning, and knowledge data repositories.
CIE continually develops, writes, and publishes Customer Service training curriculum, certification testing devices, e-learning/distance learning solutions, and other training materials and software solutions. These products are offered directly to organizations, and also through our channel of authorized training centers.
We also provide Strategic Planning, Service Auditing, Student Assessment, Software Solutions, and other Consultation Services related to enhancing service excellence.